FAQ

Have questions? We’re here to help.

FAQ

Have questions? We’re here to help.

FAQ

Have questions? We’re here to help.

General

Who determines which emoji are created and included?

Who determines which emoji are created and included?

Who determines which emoji are created and included?

Where can I access old v1 opensource emoji?

Where can I access old v1 opensource emoji?

Where can I access old v1 opensource emoji?

Can I modify or make changes to the emoji assets?

Can I modify or make changes to the emoji assets?

Can I modify or make changes to the emoji assets?

When will JoyPixels 11 be released?

When will JoyPixels 11 be released?

When will JoyPixels 11 be released?

Where can I find the sticker packs, all smiles, or flat emoji that used to be available?

Where can I find the sticker packs, all smiles, or flat emoji that used to be available?

Where can I find the sticker packs, all smiles, or flat emoji that used to be available?

Can I still access previous versions/licenses I purchased prior to JoyPixels 10?

Can I still access previous versions/licenses I purchased prior to JoyPixels 10?

Can I still access previous versions/licenses I purchased prior to JoyPixels 10?

Can I still use the assets/icons after I cancel?

Can I still use the assets/icons after I cancel?

Can I still use the assets/icons after I cancel?

What do I do if I accidentally cancel my account?

What do I do if I accidentally cancel my account?

What do I do if I accidentally cancel my account?

Can I use JoyPixels in products for resale?

Can I use JoyPixels in products for resale?

Can I use JoyPixels in products for resale?

Can I use JoyPixels in Creative Software such as website builder platforms, graphic/video creation platforms, etc.?

Can I use JoyPixels in Creative Software such as website builder platforms, graphic/video creation platforms, etc.?

Can I use JoyPixels in Creative Software such as website builder platforms, graphic/video creation platforms, etc.?

Can I use JoyPixels in NFT/Cryptocurrency projects?

Can I use JoyPixels in NFT/Cryptocurrency projects?

Can I use JoyPixels in NFT/Cryptocurrency projects?

Can I use JoyPixels in opensource projects?

Can I use JoyPixels in opensource projects?

Can I use JoyPixels in opensource projects?

What sets JoyPixels apart from other emoji providers?

What sets JoyPixels apart from other emoji providers?

What sets JoyPixels apart from other emoji providers?

Can I test JoyPixels icons out before I make a purchase?

Can I test JoyPixels icons out before I make a purchase?

Can I test JoyPixels icons out before I make a purchase?

How do I change the email address associated with my account?

How do I change the email address associated with my account?

How do I change the email address associated with my account?

How do I delete my account?

How do I delete my account?

How do I delete my account?

Pricing

Do I get a refund if I cancel?

Do I get a refund if I cancel?

Do I get a refund if I cancel?

Is there a download limit with subscriptions?

Is there a download limit with subscriptions?

Is there a download limit with subscriptions?

Can I change my plan later?

Can I change my plan later?

Can I change my plan later?

What is the cancellation policy?

What is the cancellation policy?

What is the cancellation policy?

Seats

How do I manage my team?

How do I manage my team?

How do I manage my team?

How much does it cost to add seats?

How much does it cost to add seats?

How much does it cost to add seats?

Licensing

My company has over $50M in annual revenue. How can I get an Enterprise License?

My company has over $50M in annual revenue. How can I get an Enterprise License?

My company has over $50M in annual revenue. How can I get an Enterprise License?

Do I need a separate plan or license for each project?

Do I need a separate plan or license for each project?

Do I need a separate plan or license for each project?

Does a Premium or Pro License include warranties or indemnity

Does a Premium or Pro License include warranties or indemnity

Does a Premium or Pro License include warranties or indemnity

I need a custom license, what do I do?

I need a custom license, what do I do?

I need a custom license, what do I do?

Can I purchase a perpetual license?

Can I purchase a perpetual license?

Can I purchase a perpetual license?

I’m an advertising/creative agency. Can I use the assets for my clients under the Premium or Pro subscription plan?

I’m an advertising/creative agency. Can I use the assets for my clients under the Premium or Pro subscription plan?

I’m an advertising/creative agency. Can I use the assets for my clients under the Premium or Pro subscription plan?

I’m a freelancer. Can I use the assets for my client projects?

I’m a freelancer. Can I use the assets for my client projects?

I’m a freelancer. Can I use the assets for my client projects?

Still have questions?

We're ready and happy to help!

Still have questions?

We're ready and happy to help!

Still have questions?

We're ready and happy to help!

Still have questions?

We're ready and happy to help!